he pandemic has taught us many lessons and one of the most important is that the industry, especially the retail industry needs to invest more in technologies to survive in the future. Over the past 6 months, the digital readiness of the industry has increased to allow the businesses to continue in these extraordinary circumstances. These technologies are assisting the retailers in offering a healthy and safe shopping environment to the customers. The contactless alternatives like click and collect, mobile payment, AI based recommendation, virtual trial mirrors and 3D body scan will leave a long-term impact on the shopping experience, both online and offline, and will become an essential part of retail in times to come.